PagerDuty

PagerDuty Toolkit

Arcade's PagerDuty toolkit gives LLMs structured access to PagerDuty resources, enabling incident management, on-call visibility, and team/service introspection via natural language or automated workflows.

Capabilities

Incident lifecycle: Retrieve individual incidents or list them with filters (status, urgency, service, team, time range); update status (acknowledge, resolve, reopen); reassign to a specific user without status change.
On-call & schedules: List on-call entries with optional filters; browse and inspect schedules.
Teams, users & services: List or fetch teams (including members and linked resources), users, services, and escalation policies; fuzzy-search users by name or email.
Activity & audit: Stream the account-level incident activity feed via log entries — covers triggers, acknowledgments, escalations, and resolutions.
Identity: Resolve the authenticated user's profile, contact methods, and notification rules via Whoami.

OAuth

This toolkit uses OAuth 2.0 via the PagerDuty auth provider. See the Arcade PagerDuty auth provider docs for configuration details.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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